1. General Information
VCS Websites Ltd ("we", "our", "us") is dedicated to protecting the privacy and security of your personal data. This privacy policy applies to our website and services, in compliance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.
Our details are as follows:
- Company Name: VCS Websites Ltd
- DUNS Number: 221018731
- Registered Office: 18 Handel Walk, Colchester, CO4 3YX, United Kingdom
- Email: [email protected]
- Phone: +44 (0) 7357 095604
2. Data We Collect
We may collect and process the following categories of personal data:
- Contact Information: Your name, email address, phone number, and mailing address when you submit our contact form or request a quote.
- Technical Data: Your IP address, browser type, operating system, and website usage statistics collected via tracking cookies.
- Account Credentials: Usernames and passwords for client systems we manage (stored using secure one-way encryption).
3. How We Use Your Data
We process your data based on the following legal grounds:
- To perform the contract we have entered with you (e.g. configuring servers, hosting your website).
- To fulfill legal obligations (e.g. transparency filings for parish council audits).
- For our legitimate business interests, such as optimizing website performance and responding to feedback inquiries.
4. Data Retention & Sharing
We do not share, sell, or rent your personal information to third parties for marketing purposes. We store client contact data for the duration of our contract, or as required by UK tax and accounting laws.
5. Your Legal Rights
Under GDPR legislation, you have the right to request access to, correction of, or erasure of your personal data. To make a request, contact our Data Protection Officer at [email protected]. We will process your request within 30 days.